Privacy Policy

Last updated: 10 February 2026

At Veronica Cow, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

Who We Are

This website is operated by Veronica Cow.

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 shop@veronicacow.com

What Information We Collect

We may collect the following personal information:

• Name

• Email address

• Billing and shipping address

• Order and purchase details

• Payment confirmation details (processed securely by third-party providers)

• Communications you send to us (emails or contact forms)

• Website usage data (such as IP address, browser type, and cookies)

We do not store your full payment card details.

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Communicate with you about purchases, returns, or enquiries

• Provide customer support

• Send updates or marketing emails (only if you have opted in)

• Improve our website, products, and services

• Meet legal and regulatory obligations

Marketing Communications

If you choose to subscribe to our emails, we may send you updates, news, or special offers from Veronica’s World.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in our emails, or

• Contacting us at shop@veronicacow.com

We never sell your personal data.

Cookies & Analytics

Our website uses cookies and similar technologies to:

• Ensure the website functions correctly

• Understand how visitors use our site

• Improve performance and user experience

You can control or disable cookies through your browser settings. Please note that some features may not work properly without cookies.

Sharing Your Information

We only share personal information where necessary, including with:

• Payment processors

• Shipping and fulfilment partners

• Website hosting and analytics providers

These third parties are required to protect your information and use it only for the services they provide to us.

We do not sell or rent your personal data to third parties.

International Data Transfers

As we sell globally, your information may be processed or stored outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place to protect your data in line with applicable privacy laws.

Children’s Privacy

Our website and products are designed for families and children, but purchases must be made by an adult aged 18 or over.

We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us and we will promptly remove it.

Data Retention

We keep your personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Meet legal, tax, or accounting requirements

When data is no longer required, it is securely deleted or anonymised.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict certain processing

• Withdraw consent for marketing communications

To exercise any of these rights, please contact us at shop@veronicacow.com.

Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.

However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

📧 shop@veronicacow.com