Terms & Conditions
Last updated: 10 February 2026
Welcome to Veronica Cow (“we”, “us”, “our”).
These Terms & Conditions govern your use of our website and any purchases made through it.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
About Us
This website is operated by Veronica Cow.
If you need to contact us, please email:
📧 shop@veronicacow.com
Use of the Website
You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the site.
You must not:
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Misuse the website or attempt unauthorised access
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Introduce viruses, malware, or harmful code
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Use the website for fraudulent or unlawful activity
Products & Descriptions
We make every effort to ensure that product descriptions, images, and prices are accurate. However:
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Colours and appearance may vary slightly depending on your device
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We reserve the right to correct errors or update information at any time
All products are subject to availability.
Prices & Payment
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All prices are shown in the applicable currency at checkout
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Prices may change at any time without notice
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Payment must be received in full before orders are processed
Payments are handled securely by third-party payment providers. We do not store your payment details.
Orders & Acceptance
Placing an order constitutes an offer to purchase.
An order is not accepted until you receive an order confirmation email.
We reserve the right to:
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Refuse or cancel any order
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Limit quantities per customer
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Cancel orders due to pricing errors or stock availability
If an order is cancelled, a full refund will be issued.
Shipping & Delivery
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Delivery times are estimates and may vary by location
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We are not responsible for delays caused by postal services, customs, or events beyond our control
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Any customs duties, taxes, or import fees are the responsibility of the buyer
Risk of loss passes to you once the order is dispatched.
Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms & Conditions.
Consumer Rights
Nothing in these Terms & Conditions limits or excludes your statutory consumer rights under applicable law.
This includes (but is not limited to):
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UK & EU consumer protection laws
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Australian Consumer Law
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Applicable US state and federal laws
Where local laws provide greater protection, those laws will apply.
Intellectual Property
All content on this website — including text, illustrations, characters, images, logos, and designs — is owned by or licensed to Veronica Cow.
You may not copy, reproduce, distribute, or use our content for commercial purposes without prior written permission.
Personal, non-commercial use is permitted.
Children’s Use
Our website and products are designed for families and children.
All purchases must be made by an adult aged 18 or over.
We do not knowingly collect personal data from children. Please refer to our Privacy Policy for further details.
Limitation of Liability
To the fullest extent permitted by law:
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We are not liable for indirect or consequential losses
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Our liability is limited to the amount paid for the product concerned
This does not apply where liability cannot be excluded by law.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.
Privacy
Your use of this website is also governed by our Privacy Policy.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be available on this page with an updated revision date.
Governing Law
These Terms & Conditions are governed by the laws applicable in your country of residence where required by consumer law. Otherwise, they are governed by the laws of our primary operating jurisdiction.
Contact Us
For any questions regarding these Terms & Conditions, please contact:
📧 shop@veronicacow.com
